Last Updated: August 31, 2026
These Subscription Terms govern any recurring billing plan purchased through Lunyb.com, operated by MYTRACKHOLDING LLC, located at MYTRACKHOLDING LLC, 75 Omega Dr, Suite 300, Newark, DE 19713.
Lunyb offers subscription plans billed on a recurring basis at the interval shown at checkout — for example weekly, every 4 weeks, monthly, or every 12 weeks. The price displayed at checkout is the price charged at signup and on each renewal, unless expressly stated otherwise on the checkout page. From time to time we may offer promotional or introductory pricing; where applicable, the exact terms — including the introductory price, the regular recurring price, the billing interval, and the date the regular price takes effect — are clearly displayed on the checkout page and in the consent statement directly above the payment button, and require your express confirmation before purchase. Lunyb does not offer free trials: any purchase, including any promotional offer, is a paid purchase at the price shown at checkout. You can cancel at any time from the subscription page in your account, and you receive an email confirmation after every successful charge. All prices are shown in your local currency and include applicable taxes where required.
By subscribing, you authorize MYTRACKHOLDING LLC to charge the payment method you provided on a recurring basis at the interval and price selected during checkout. Charges will continue automatically until you cancel your subscription. You will receive an email confirmation with your subscription details after each successful payment.
By clicking "Pay" or "Confirm Payment", you expressly consent to recurring charges at the selected interval. A record of your consent, including the date, time, amount, and billing frequency, is stored securely.
Lunyb is operated by MYTRACKHOLDING LLC. Our website is lunyb.com. Charges will appear on your bank or card statement as "LUNYB" or "LUNYB.COM". If you do not recognize a charge, please contact us before initiating a dispute with your bank.
You will receive email confirmation after each successful charge, including the amount charged and your subscription details. For standard plans, we may also send a courtesy notice before a recurring renewal when required by law or card-network rules. For Metal Protection and similar weekly billing plans, renewal timing and amounts are explained in your Day 0 confirmation email and in each post-renewal receipt — we do not send a separate mandatory notice before every weekly renewal cycle.
Metal Protection schedule (when offered at checkout): a one-time tier package on Day 0, then recurring protection renewals on an alternating schedule — typically $19.99 every 7 days, then $9.99 every 15 days, repeating. American Express cards on Metal plans renew yearly at $19.99 instead of the weekly alternating schedule. Exact amounts and dates appear on the checkout page, in your confirmation email, and on each renewal receipt.
You may cancel your subscription at any time by:
Cancellation takes effect at the end of the current billing period. You will retain access to your subscription features until that date. No further charges will be made after cancellation.
You may request a full refund within 14 days of any charge. To request a refund, contact us at contact@lunyb.com. Requests made after the 14-day window, or where the service has been actively used beyond a reasonable threshold, are first handled through our support team (troubleshooting, plan adjustment, or account credit) rather than an automatic full refund. Approved refunds are processed to the original payment method within 3-5 business days.
We reserve the right to change subscription pricing. For ordinary price increases on an existing plan, you will be notified at least 30 days in advance via the email address associated with your account. Continued use of the service after the effective date constitutes acceptance of the new price.
Annual-to-monthly conversion: from time to time we may convert an annual plan to monthly billing at $19.99 per month (or the then-current monthly rate stated in the notice email), charging the first monthly amount instead of another large annual renewal, with the next charge about 30 days later. You will receive an email describing the charge amount, the conversion, and how to cancel before or after the charge. Cancellation after a successful charge remains available under Section 5 (end of the then-current paid period). A refund of the conversion charge does not automatically reverse the monthly conversion. We may also update the recurring price of an existing non-annual plan (for example to $19.99) with notice where required; the next charge on the existing billing date uses the updated price.
If a scheduled payment fails, we may re-attempt the charge over an extended recovery period (typically up to approximately six months for balance-related declines), with attempts spaced out and often aligned to common pay dates. Attempt timing and frequency depend on the reason the payment was declined. You will be notified by email of failed payments, and you can update your payment method or cancel at any time from your profile. If recovery attempts do not succeed, your subscription will be suspended or canceled.
If you believe a charge is unauthorized or incorrect, please contact us at contact@lunyb.com before filing a dispute with your bank. We commit to resolving billing issues within 48 hours. Filing a chargeback without contacting us first may result in suspension of your account.
Your payment information is processed securely by our PCI-compliant payment partners. We do not store your full card details. For more information, please refer to our Privacy Policy.
If you have questions about your subscription or need assistance, contact us at:
These Subscription Terms are governed by the laws of the State of Delaware, United States.